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KAM Excellence
Wednesday, 08 Feb 2012
As the procurement of services becomes increasingly centralized, winning business means all or nothing. Building close relationships with your top customers is the secret to growing profitability in these challenging times. In this Mercuri International white paper you get insights into what successful Strategic Account Management is and how it leads to a measurable impact on business results.
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Important aspects of Key Account Management
Wednesday, 08 Feb 2012Dave Cusdin, technology sector expert at Mercuri International, talks about the most important aspects of successful Key Account Management
"Important aspects of Key Account Management" video with Dave Cusdin http://vimeo.com/35009317
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The Bowtie approach to Key Account Management
Wednesday, 08 Feb 2012Dave Cusdin, technology sector expert at Mercuri International, explains The Bowtie approach to Key Account Management, and what the optimal interaction points between a supplier and a customer look like
"The Bowtie approach to Key Account Management" video with Dave Cusdin http://vimeo.com/35009553
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Siemens Account Management
Tuesday, 15 Sep 2009Article by Velocity Reprint - Strategic Account Management Association (SAMA). Siemens - account management at an integrated technology company
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Hewlett Packard - Re-engineering Strategic Account Planning
Tuesday, 15 Sep 2009Article by Velocity Reprint (Strategic Account Management Association - SAMA) on re-engineering strategic account planning at Hewlett Packard: Five lessons from the front line
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Focus: Account Manager | Implementing Strategic Account Management
Tuesday, 15 Sep 2009Focus: Account Manager - a supplement to Velocity - the magazine of the Strategic Account Management Association (SAMA)
This article details the 10 step approach to Key Account Management at Philips.
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Increasing Sales Quickly
Sunday, 13 Sep 2009Need to grow fast? Here are 4 things you can start to do today!
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Hyper Effective Sales Teams
Sunday, 13 Sep 2009The best teams always seem to be on their game and producing results. Here's how they do it!
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Excuses and Poor Performance
Sunday, 13 Sep 2009“I can’t help it, it’s not my fault! They should do something about it!” We have all heard this and we may even have said it as some sort of justification for non performance. In this article we examine the excuses and reasons!
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Dare you ignore blended learning
Sunday, 13 Sep 2009Does your training budget go far enough and does it get results? Ignore the myths Blended Learning is the future!
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