What our customers say

.... Mercuri International helps clients worldwide achieve their business results. We make use of our sales expertise to implement practical and measurable solutions in competitive selling situations. ------------------------------------------------------------------------------  “The training was carried out in 39 different countries with more than 90% uniformity in the material taught. The training strengthened our customer focus and developed the employees’ skills. Mercuri International is a very professional organization who can carry out efficient global project performance.”  ------------------------------------------------------------------------------  “The Sales Excellence Programme supported by Mercuri International was an essential step to take sales to a higher level, to kick-start the European business back into profitable growth and to engender real discipline into the process of selling.”  ------------------------------------------------------------------------------  “Our sales teams improved their skill levels and became more professional in their approach. As a direct result of this the sales visits increased 33%, the active selling time by 21% and we had an incredible 100% increase in the number of offers per sales person.”  ------------------------------------------------------------------------------  “Mercuri International evaluated our previous sales processes, which led to new ways of working within repeat business, new sales and cross-selling. 160 employees went through a ‘blended learning’ process of seminars and web-based events, which minimised ‘off the road’ time and maximised the implementation of the new methods.”  ------------------------------------------------------------------------------  “Mercuri International has made a significant contribution to our sales management, our sales skills and our sales processes. Their innovation, industry understanding and delivery has helped us build the sales culture across the wide range of our businesses.”  ------------------------------------------------------------------------------   “Key to the effective delivery of such a worldwide program was a well-coordinated and consistent approach across the globe. Our sales managers were guided and evaluated in a consistent manner, whether they were in Manchester or Melbourne. It was here that I felt Mercuri International was most severely tested and I was fully satisfied with their ability to deliver clear accountability, a Global Account Director and a single point of contact in each Mercuri International operation.”  ------------------------------------------------------------------------------   “Account management is a key aspect of our strategy. The development and delivery of the Corporate Account Management Training program, based on an online assessment of skills, has been delivered to the global teams. The program is supported by ongoing coaching by ourselves and Mercuri International. This has already resulted in enhancing the sales process, improving internal cooperation and a successful transfer of what is learned in class to day-to-day business activities.”  ------------------------------------------------------------------------------  “The General Manager Program ensures that European Sales Directors develop the capabilities needed to achieve business goals, drive improvements and change, and meet aggressive revenue growth targets. Although the full impact of this program, supported by business simulations, may not be known for several years, all participants are meeting the performance targets. Results show a 60% improvement in key areas – strategy, leadership, people development, and sales execution.” ------------------------------------------------------------------------------