Lufthansa Case Study

Lufthansa German Airlines approached Mercuri and a partner organisation with a view to implementing process efficiencies and cost economies within Ground Handling and Support functions of one of its busiest traffic regions .

The target was to save as much money as possible over a 6 month period. This would be achieved by internal process improvements together with renegotiated contracts with external service providers. No additional human resources were to be hired in order to achieve the objectives. Mercuri responded by working with a long standing partner organisation to implement a practical, action based solution based around Project Management methodologies and individual competence development.

Lufthansa Case Study pdf